Safety Measures

These are some of the COVID-Secure protocols we have put in place to ensure the personal safety of our guests and staff. They are subject to ongoing evaluation and adaptation in consultation with WHO, Public Health England and our local London authorities.

• Employee training & procedures – All our employees undertake regular training sessions and must comply with our new standards of operation regarding COVID-19 health and safety protocols.

• Medical assistance – We will give support and medical assistance to any guests feeling unwell.

• Hand sanitiser stations – Easy access to antibacterial hand sanitisers throughout the hotel.

• Housekeeping – Our guest rooms and meeting space are deep cleaned with medical grade disinfectant known to be effective against Coronavirus.

Enhanced housekeeping protocols will continue to ensure guest safety.

• Increased cleaning regimes for high volume areas – We regularly sanitise our public areas and high-volume touch areas including our front entrance, door handles, handrails, tables, reception desks, lift call buttons, public restrooms, etc. A similar protocol is in place back of house to ensure employee safety.

• Room service food delivery – We operate a contactless room service delivery on request.

• Reception – An express check-out is available if our Reception team already have payment details.

• Industry recognised accreditations – London Bridge Hotel has achieved accreditations from Visit Britain, the AA and StayClean which demonstrate we adhere to the Government and public health advise. We use TECcare CONTROL, a medical-grade electrostatic treatment, throughout the hotel. This applies a protective film to all surfaces using 360° wrapping, actively killing 99.99% of viruses and bacteria for up to 28 days for unrivalled protection.